Effective Date: 04/10/2025
Introduction
Webstacker.net is a website operated by Webstacker Website Design and Development ("Webstacker", "we" or "us"). Our registered business address is at 1 Rushcroft Terrace, Baildon, West Yorkshire, BD17 6DA.
This page outlines the Terms of Service ("Agreement" or "Terms") for using Webstacker. These terms are important because they explain your legal rights and responsibilities when using our platform. By accessing or using Webstacker, you’re agreeing to these terms.
Important Notice - Please Read Carefully
This Agreement contains important information about your legal rights, including details about automatic subscription renewals, warranty disclaimers, limitations of liability, dispute resolution by arbitration, and a class action waiver.
If you are a consumer residing in the European Union, certain provisions may not apply to you and you may be entitled to specific rights under the mandatory consumer protection laws of your country of residence. By accessing or using Webstacker’s services (the “Services”), you agree to be bound by these Terms of Service. If you are using the Services on behalf of an organization or business, you are agreeing to this Agreement for that entity and represent and warrant that you have the authority to do so.
In this context, references to “you” and “your” include both you as an individual and the entity you represent. If you do not agree to all the terms of this Agreement, you may not access or use the Services. You are entering into this Agreement with Webstacker Web Design, a company registered in England and Wales. We’ve made every effort to keep this Agreement clear and transparent. If you have any questions, concerns, or suggestions, feel free to contact us at support@webstacker.co.uk.
1. Creating an Account
Keep your account details accurate and secure. You're responsible for any activity that happens under your account. Also, you must be at least 16 years old to use Webstacker.
1.1. Signing Up
To access most features on Webstacker, you'll need to create an account (“Account”). Some features may require separate or additional accounts. When registering, you agree to provide accurate, complete, and current information at all times. We may use this information to contact you when necessary. When you make a purchase, if you do not already have an account, one will be created for you. Your link to login to access the services will be sent to you within 48 hours of your purchase. This may take longer if you are transferring a domain.
1.2. Account Security
You’re responsible for keeping your account credentials (like your password or authentication codes) safe and private. Any activity that happens under your account is your responsibility. Webstacker is not liable for any losses or issues resulting from unauthorized access to your account. If you believe your account has been compromised or used without your permission, notify us right away.
1.3. Age Requirements
Webstacker is not intended for individuals under the age of 16. By using our services, you confirm that you’re at least 16 years old. If you’re under 18, you may need permission from a parent or legal guardian, and they may need to agree to these Terms on your behalf, depending on your local laws.
1.4. Communication
Our primary means of contact is via email. Please ensure that you provide us with an up to date email address to stay in contact.
2. Your Content
When you upload content to Webstacker, you retain full ownership of it. However, by using our Services, you grant us permission to use your content in ways necessary to provide, enhance, promote, and secure our platform. For example, if you upload an image, we need the right to store it, display it on your website, and back it up for protection. Occasionally, we may showcase your site as part of Webstacker’s marketing efforts, but you can opt out at any time.
2.1. Your User Content Remains Yours
Users of the Services (including you, your site visitors, or others) may provide Webstacker with content and data, including but not limited to text, images, photos, videos, music, graphics, logos, fonts, files, scripts, and other materials (“User Content”). You retain ownership of all User Content, subject to the limited license outlined in this Agreement that allows us to operate, improve, and secure the Services. This includes any content posted to your Webstacker site or submitted through embedded forms. Data submitted by your site visitors (your “End Users”), such as form submissions or bookings, is referred to as “End User Data.” End User Data is a subset of User Content and does not include data that we independently collect or control (“Independently Controlled Information”).
2.2. Your License to Webstacker
By uploading or submitting User Content to the Services, you grant Webstacker (and our third-party hosting providers working on our behalf) a non-exclusive, worldwide, royalty-free, sublicensable, transferable, irrevocable, and perpetual license to host, store, reproduce, modify, adapt, create derivative works of (e.g., translations or formatting), communicate, display, publish, and distribute your User Content as necessary to deliver, improve, promote, and protect the Services. This license is limited to operational purposes and does not affect your rights under applicable data protection laws.
2.3. Featuring Your Site
We may highlight your website (excluding private or scheduling pages) or any trademarks, service marks, names, or logos displayed on it, as part of Webstacker marketing or promotional efforts (e.g., in our portfolio, social media, or success stories). By using the Services, you grant us a non-exclusive, worldwide, royalty-free, and perpetual license to use these elements for promotional purposes. You waive any claims based on moral rights or similar rights and agree that no approval is required for such uses. You may opt out of being featured by contacting our support team at support@webstacker.co.uk.
3. Your Responsibilities
You are fully responsible for all content you publish using the Webstacker Services. You warrant that you have the legal rights to use, share, and distribute any content you upload, and that your use of the Services is lawful and in compliance with this Agreement and all applicable regulations.
3.1. Use Only Content You’re Authorized to Use
You confirm that you either own or have all necessary rights and permissions to use, share, upload, and license your User Content through the Services. You also confirm that our use of your User Content, as permitted by this Agreement, will not infringe upon or violate any third-party rights—including intellectual property, privacy, publicity, or contractual rights. You may not copy, upload, distribute, or use content protected by someone else's rights unless you have clear permission to do so.
3.2. Compliance With Laws
You agree that your use of the Services complies with all applicable laws and regulations, including but not limited to export control laws, data protection laws, and sanctions.
3.3. Sharing Responsibly
Webstacker allows you to share your User Content across the internet and social media. You are solely responsible for the content you choose to share. We are not liable for what happens to your content once it is shared outside the platform.
3.4. Acceptable Use Policy
You must comply with our Acceptable Use Policy, which forms part of this Agreement. You represent and warrant that your User Content and activities on the Services adhere to this policy. Our Services empower individuals and businesses to express themselves, build their brands, and achieve growth. We take pride in the creativity and innovation our users bring to the platform. However, we also expect all users to engage responsibly and uphold the integrity of our Services. By using our platform, you agree not to misuse the Services or assist others in doing so. The following guidelines outline actions that are not permitted.
3.4.1. Disrupting, Attacking and/or Abusing The Services
3.4.1.1. Do not test, scan or probe the vulnerability of any of our systems or networks.
3.4.1.2. Do not bypass or breach any of our security or authentication measures.
3.4.1.3. Do not use, interfere with or access any non-public areas or parts of our Services, or any shared areas of our Services you are not authorised to access.
3.4.1.4. Do not disrupt or interfere with any user, host or network (whether it’s Webstacker or someone else’s), for example via flooding, overloading, distributing malware or mail-bombing any part of our Services.
3.4.1.5. Do not reverse engineer, take apart or decompile any part of the Services in an effort to access our data such as algorithms or source code.
3.4.1.6. Do not create, access or search accounts for our Services by any means other than our intentionally supported interfaces (for example, crawling, scraping or spidering).
3.4.1.7. Do not take any action that puts unreasonable stress on our infrastructure or any third party providers. We reserve the right to determine what constitutes reasonable use of our Services.
3.4.1.8. Do not give your password to anyone else, use anyone else’s username and password, or otherwise attempt to access the Services via shared account details.
3.4.1.9. Do not attempt to bypass, disable, remove, or otherwise interfere with any technical or security measures (including watermarks) designed to protect our Services.
3.4.1.10. Do not delete or alter any copyright or ownership notices included in our Services.
3.4.2. Spamming And Phishing
3.4.2.1. Do not use our Services to send spam, unlawful emails, or unsolicited messages, including promotions or advertisements. This includes communications sent without the required consent. We reserve the right to deem what qualifies as spam.
3.4.2.2. Do not send emails or messages containing false, misleading, or deceptive information about the sender (such as names, email addresses, or subject lines), including any form of phishing or spoofing.
3.4.3. Deceiving And Impersonating Others
3.4.3.1. Do not do anything that is deceiving, inaccurate, fraudulent or false.
3.4.3.2. Do not pose as any other entity, company or person.
3.4.3.3. Do not participate in any form of deceptive, misleading, or unethical marketing or advertising practices.
3.4.4. Stealing
3.4.4.1. Do not use stolen, fraudulent, or otherwise unauthorized credit cards, debit cards, or payment methods on our Services.
3.4.4.2. Do not promote or advertise third-party products or services without proper authorization.
3.4.4.3. Do not sell the Services without explicit authorization, nor use or publish them on any network or system other than those provided by us, unless prior permission has been granted.
3.4.5. Infringement, Misappropriation, and Rights Violations
3.4.5.1. Do not infringe upon or misappropriate the copyright, trademark, or other intellectual property rights of others.
3.4.5.2. Do not infringe on or violate the privacy or publicity rights of others. 3.4.6. Other Illegal Or Improper Conduct
3.4.6.1. Do not threaten, harass, or abuse others in any manner.
3.4.6.2. Do not incite violence.
3.4.6.3. Do not publish sexually explicit or obscene material.
3.4.6.4. Do not condone or promote self-harm.
3.4.6.5. Do not condone or promote violence against any person or group based on race, ethnicity, nationality, religion, gender, gender identity, sexual preference, age or disability.
3.4.6.6. Do not use our Services to violate any laws, including all applicable local regulations governing online conduct and acceptable content.
3.4.7. Prohibited Businesses
3.4.7.1. You may not use our Services for any illegal activities or for the types of businesses or products listed below. The categories provided are representative of prohibited activities and are not exhaustive. Some restrictions are required by our financial partners and service providers. By using our Services, you also agree to comply with the Stripe Services Agreement and the Prohibited/Restricted Businesses list. All websites are subject to monitoring by Stripe and Webstacker to ensure compliance.
3.4.7.2. Prohibited Businesses and Activities
Any illegal products and services including, but not limited to, illegal drugs, substances designed to mimic illegal drugs, including kava, equipment and items intended to be used for making or using drugs, fake references or ID-providing services, telecommunications manipulation equipment, including jamming devices, businesses that engage in, encourage, promote or celebrate unlawful violence or physical harm to persons or property, businesses that engage in, encourage, promote, or celebrate unlawful violence toward any group based on race, religion, disability, gender, sexual orientation, national origin, or any other immutable characteristic, any other products or services that are in violation of law in the jurisdictions where your business is located or to which your business is targeted.
Adult content and services including, but not limited to, adult services, including prostitution, escorts, pay-per-view, sexual massages, fetish services, mail-order brides and adult live-chat features, adult video stores, gentleman's clubs, topless bars and strip clubs, pornography and other mature audience content (including literature, imagery, and other media) designed for the purpose of sexual gratification, any artificial-intelligence generated content that meets the above criteria, sex accessories or sex toys.
Debt relief companies, including but not limited to, debt settlement, debt negotiation and debt consolidation.
The following financial products and services: ATMs, cheque cashing, debt collection agencies, funded prop trading, money orders and travellers' cheques, payable-through accounts, peer-to-peer money transmission, selling bearer shares, shell banks, investment and brokerage services, including real estate-based investments, lending services, including real estate loans, bank account funding, buy now, pay later services, money transmitters, remittances, currency exchange services and other money service businesses, escrow services, neobanks or challenger banks, other financial services, payment facilitation and aggregation (including receiving settlement proceeds for goods or services that you did not provide, on behalf of one or multiple third-party sellers).
Gambling: Games of chance including gambling, internet gambling, casino games, sweepstakes and contests, and fantasy sports leagues with a monetary or material prize, games of skill including video game and mobile game tournaments or competitions, darts, card games and board games with a monetary or material prize, payments of an entry or player fee that promise the entrant or player will win a prize of value, consultation and advisory or prediction services, sports forecasting or odds-making with a monetary or material prize, lotteries, bidding fee auctions.
Government services: Offering products and services by or on behalf of embassies and consulates, offering government services without authorisation or adding value, offering government services with misleading claims, disbursement of government economic support, such as grants, lobby groups and political organisations.
Identity services: Identity theft protection services including monitoring and recovery.
Products and services that infringe on intellectual property rights including but not limited to: Sales or distribution of music, films, software, or any other licensed materials without appropriate authorisation, counterfeit goods, illegally imported or exported products, unauthorised sale of brand-name or designer products or services, any other products or services that directly infringe or facilitate infringement upon the trademark, patent, copyright, trade secrets, proprietary, or privacy rights of any third party.
The following legal services: Bankruptcy lawyers, bail bonds, law firms collecting funds for purposes other than legal service fee payment.
Lending and credit: Loan repayments with credit cards, credit monitoring, credit repair and counselling services.
Marijuana: Cannabis products, cannabis dispensaries and related businesses, CBD products with THC levels greater than the applicable local jurisdiction's legal limit, including CBD edibles, hydroponic equipment and other cultivation or production equipment marketed for growing marijuana, courses and information on cultivating marijuana.
Pharmaceuticals, medical devices and telemedicine: Online pharmacies, including SaaS platforms, card-not-present prescription-only products and pharmaceuticals, prescription-only and regulated medical devices, prescription delivery services, telemedicine and telehealth services.
Nutraceuticals and pseudo-pharmaceuticals: Pseudo-pharmaceuticals or nutraceuticals that are not safe or make harmful claims.
Tobacco: Tobacco products including e-cigarettes, cigars and e-liquid, herbal cigarettes, production equipment specifically marketed for the production of tobacco products.
Non-fiat currency and stored value: Cryptocurrency mining and staking, initial coin offerings (ICOs), secondary NFT (first-party non-fungible tokens) sales, exchanges and wallets, NFTs minting and sales, including marketplaces and SaaS platforms, high-value precious metals and stones, sale of stored value or credits maintained, accepted and issued by anyone other than the seller. Seller-maintained stored value or credits may be subject to limits.
Sale of in-game currency or game items, unless the business is the operator of the virtual world, pre-loaded payment cards, gift cards, virtual credits or other products and services in which a monetary value is stored within the item (digital or physical), consultation or advisory services providing guidance, information or tools on how to profit through trading or investments in financial products or cryptocurrency.
Travel: Commercial airlines and cruises, charter and private airlines, timeshare services, travel reservation services and clubs, in-flight purchases.
Unfair, deceptive or abusive acts or practices (acts or practices that contravene rules, laws, regulations, or guidance prescribed by the Federal Trade Commission, Consumer Financial Protection Bureau, or other local consumer regulatory bodies): Pyramid schemes, multi-level marketing services offering commission or recruitment-based sales, "Get rich quick" schemes, including investment opportunities or other services that promise high rewards to mislead consumers; schemes that claim to offer high rewards for very little effort or up-front work; and sites that promise fast and easy money, businesses that make outrageous claims, use deceptive testimonials, use high-pressure upselling, or use fake testimonials (with or without a written contract), businesses offering unrealistic incentives or rewards as an inducement to purchase products or services, no-value-added services, including the sale or resale of a service without added benefit to the buyer and resale of government offerings without authorisation or added value, sales of online traffic or engagement, negative option marketing, negative option membership clubs, and reduced price trials with unclear or hidden pricing, telemarketing, predatory mortgage consulting, predatory investment opportunities with no or low money down, suspicious remote technical support, door-to-door sales, document falsification services, any other businesses that Webstacker considers unfair, deceptive, or predatory towards consumers, psychic services and fortune tellers, religious services.
Weapons, firearms, explosives, and dangerous materials: Guns, gunpowder, ammunitions, fireworks, and other explosives, weapon components such as firing pins, magazines, clips, and firearm conversion kits and any 3D-printed weapons, improperly marked replicas of modern firearms, including toys, pepper spray and stun guns, swords and katanas, machetes, disguised knives and knives with opening mechanisms designed for quick deployment of a blade, pesticides requiring application by a certified professional, research chemicals, toxic, flammable, combustible, or radioactive materials, unmailable goods, per the United States Postal Service.
Donations, Crowdfunding and Fundraising: Fundraising conducted by non-profits, charities, political organisations and businesses offering a reward in return for donations, crowdfunding platforms, equity crowdfunding, charity sweepstakes and raffles for the explicit purpose of fundraising, organisations fundraising for a charitable purpose.
Dating: Online dating and matchmaking services, international marriage brokerage businesses.
Cyberlockers: Cyberlocker and file-sharing services.
3.4.8. If we determine, at our discretion, that you have misused the Services, we may take action against your Account or Websites. While we strive for fair outcomes, we reserve the right to remove content, suspend, or terminate your Account or Websites at any time, for any reason, without notice or refund, and without liability (except where prohibited by law). We also reserve the right to enforce—or choose not to enforce—this Acceptable Use Policy at our sole discretion. You may report violations of these guidelines to us by emailing us directly at support@webstacker.co.uk. We may update this Acceptable Use Policy from time to time, with the latest version posted on our site. If a change significantly reduces your rights, we will notify you as outlined in our Terms of Service.
3.5. Responsibility for Your Websites and End Users
You are solely responsible for managing your Webstacker sites and any interactions with your End Users, including but not limited to product delivery, service fulfilment, customer support, and legal compliance. Webstacker does not provide legal guidance regarding your use of the Services or your End User interactions. Any liability related to Your Sites or your End Users is your responsibility alone. This includes ensuring that any third-party integrations or Licensed Content used on Your Sites comply with licensing terms (see our Product-Specific Terms).
3.6. Responsibility for Videos and Multimedia
If you create videos or multimedia content using Webstacker’s tools, you are solely responsible for legal compliance, licensing, and distribution of that content. Webstacker is not liable for content you create or share using these features.
3.7. Use of Custom Code
Webstacker allows the use of custom HTML, CSS, JavaScript, and other code snippets. Custom code is considered User Content and is entirely your responsibility. You must ensure it is secure, lawful, and technically sound. Please note that custom code falls outside the scope of support provided by Webstacker Support. Use it at your own risk and only if you have the required technical expertise.
4. Third-Party Services, Content, and Integrations
When you use or connect a third-party service to Webstacker, follow a link to another website, or work with someone you find through our platform (like a contractor or freelancer), that interaction is strictly between you and the third party. Webstacker is not responsible for any outcomes, obligations, or disputes that may arise.
4.1. Third-Party Services
The Webstacker Services may integrate with or link to external tools, services, platforms, and content (collectively, “Third-Party Services”), including but not limited to domain registrars, social media networks, analytics providers, eCommerce payment processors, form and booking systems, image libraries, design tools, and communication platforms. These Third-Party Services are governed by their own terms and privacy policies, and by connecting or using them, you accept their terms and assume full responsibility for their use. Any data or content collected, processed, or stored by a Third-Party Service is governed by its own privacy and data policies—not Webstacker’s Privacy Policy. You should carefully evaluate and trust any Third-Party Service before integrating it with your site. Webstacker does not control, support, or guarantee Third-Party Services and is not liable for any issues that arise from their use, including data loss, security vulnerabilities, or service failures. We may receive a revenue share or referral fee from some Third-Party Services we recommend. We reserve the right to suspend, disable, or remove access to any Third-Party Service from the Webstacker platform at any time, without notice or liability to you.
4.2. Third-Party Websites
The Services may contain links to third-party websites. You access these sites at your own risk. Webstacker does not control or endorse these sites and assumes no responsibility for their content, policies, or practices.
4.3. User Content
Webstacker allows users to upload and publish content. As a result, the Services may contain User Content that: (a) is offensive, inaccurate, or misleading; (b) violates intellectual property rights or privacy laws; (c) is illegal or harmful; (d) contains malware or disruptive code; (e) is governed by external terms or licensing requirements. Webstacker does not monitor, endorse, or assume liability for any User Content uploaded by you or other users. You are solely responsible for protecting yourself, your devices, and your data from harmful or inappropriate content accessed via the Services.
4.4. Third-Party Experts or Service Providers
Webstacker may feature directories or listings of independent professionals or service providers (e.g. photographers, videographers, designers, marketers) who offer services related to Webstacker. These individuals or companies are not employees of or endorsed by Webstacker. Any collaboration is solely between you and the service provider, and is considered a Third-Party Service under Section 4.1.
4.5. Third-Party Assets
Some features in the Services may include access to third-party design assets (e.g. icons, fonts, or media). These are subject to licensing and terms set by the respective providers. You are responsible for ensuring your use of such assets is legally compliant.
5. Our Intellectual Property
Webstacker is protected by intellectual property and copyright laws. Here’s what we own, and how you’re permitted to use it.
5.1. Webstacker Owns the Platform
All content and software that make up the Services (including but not limited to code, UI/UX, tools, templates, designs, and branding) are the exclusive property of Webstacker and its licensors. You are not granted any ownership or rights to copy, distribute, reverse-engineer, modify, or create derivative works based on our Services, trademarks, logos, or proprietary materials. Once you cancel our Services you will lose access to the Services. Any content (text, images, videos, PDFs) that you have uploaded remains yours.
5.2. Your Feedback Is Ours to Use
We welcome feedback and suggestions about the Services. By submitting feedback, you grant Webstacker a non-exclusive, perpetual, royalty-free license to use it in any way, without obligation or compensation to you—even if you stop using the Services.
5.3. Demo Content
Some templates or themes may include demo content (e.g. placeholder text, stock images, or layout examples). This content is provided for inspiration only. Unless otherwise specified, demo content may not be published, distributed, or kept on your live site.
5.4. Templates
Templates offered within the Webstacker platform (including site layouts, design elements, overlays, and widgets) are owned by Webstacker. You may use them only as part of building and managing your Webstacker site. You may not use templates in ways that compete with, replicate, or re-sell our Services.
5.5. Beta Features
We may offer early access to beta features or services marked “Beta,” “Preview,” or “Experimental.” These may be incomplete or less stable than our standard offerings and are provided “as is.” Use them at your own discretion.
6. Our Rights
To protect and maintain the quality, stability, and security of the platform, Webstacker reserves certain rights.
6.1. Platform Control and Access Rights
You will be given access to the Services within 48 hours of purchasing a domain and hosting plan. This may take longer if you are transferring a domain.
At any time, and at our sole discretion, Webstacker may (with or without notice, unless required by law):
Change or remove parts of the Services;
Suspend or discontinue any functionality or tool;
Restrict, disable, or terminate your account or access to the Services;
Modify eligibility requirements for accessing or using the Services.
These rights are necessary to ensure platform security, compliance, and stability. We are not liable for any loss of data, revenue, business, or access resulting from such actions, except where prohibited by law.
6.2. Ownership Disputes
If there is a dispute over the ownership of a Webstacker account or subscription (including sites or domains), we may take steps to determine the rightful owner. We may request documentation (e.g. ID, invoices, business registration) and reserve the right to suspend access or transfer ownership based on our reasonable judgment. Our decision is final unless otherwise required by law.
6.3. HTTPS and SSL Certificates
When you register or connect a custom domain through Webstacker, you authorize us to automatically generate and maintain an SSL certificate for your site to provide HTTPS encryption. This is part of our effort to help secure your data and provide a safer browsing experience for your visitors.
7. Privacy
Your privacy—and the privacy of your users—is important. Our Privacy Policy explains how Webstacker collects, uses, and shares your personal information for its own purposes. The Privacy Policy details how we process personal data on your behalf. You are also responsible for following all applicable privacy laws when using our Services, especially when collecting personal data or using cookies and similar technologies.
7.1. Privacy Policy
By using Webstacker, you acknowledge that you’ve read and understood our Privacy Policy. While it’s not a contractual part of this Agreement, it governs how we handle your personal information and may be updated from time to time.
7.2. Data Processing
When Webstacker processes personal data on your behalf (for example, data about your visitors or customers), our Privacy Policy applies. It forms part of this Agreement.
7.3. Your Responsibilities Under Privacy and Data Laws
You agree that you’re solely responsible for complying with applicable privacy, data protection, and security laws—including but not limited to the EU GDPR, UK GDPR, and ePrivacy laws—when using the Webstacker Services. This includes:
Properly collecting, processing, and storing personal data from your users
Gaining required consents for cookies and analytics
Sending lawful marketing communications
7.3.1. Privacy Policy Requirement
If required by law, you must publish a clear and legally compliant privacy policy on your site(s) that describes how you collect and use data—including how Webstacker may process data on your behalf.
7.3.2. Cookie Policy and Consent
If your jurisdiction requires it, you must also publish a cookie policy and obtain valid consent from users for the use of cookies or similar technologies on your site(s)—including those implemented through Webstacker Services.
7.3.3. Independently Collected Data
Webstacker and you may independently collect certain technical data from your end users—such as IP addresses, browser/device details, and usage data (known as “Independently Controlled Information”). You must disclose Webstacker’s role in this collection in your privacy policy if legally required.
7.4. Industry-Specific Compliance
If your use of Webstacker requires you to comply with industry-specific regulations like HIPAA, GLBA, or FERPA, you are solely responsible for ensuring compliance unless we have agreed in writing to support those requirements. For example, you may not use Webstacker to store or transmit protected health information unless your account is officially HIPAA-enabled and supported by a separate agreement with us.
7.5. Service Improvement
You agree that Webstacker may analyse anonymized or aggregated data about your use of the Services and your visitors’ interactions to improve performance, security, and features. If required by law, you must inform your users of this in your privacy policy.
8. Copyright
Webstacker respects intellectual property rights and expects you to do the same. If you believe your copyright is being infringed on a Webstacker-hosted site, please submit a complaint through our Copyright Report Form. We follow all applicable copyright laws, including the Digital Millennium Copyright Act (DMCA). We may remove content or disable accounts that are found to repeatedly infringe intellectual property rights, with or without notice or refund.
9. Paid Services and Fees
Some features of Webstacker require additional payment. This section explains how billing, renewals, taxes, and refunds are handled.
9.1. Fees and Subscriptions
Access to our Services requires payment. Fees, billing intervals (monthly, annually, etc.), and renewal terms will be clearly disclosed before you purchase. Payment for recurring services is due at the beginning of each billing interval. Non-payment may result in immediate suspension or cancellation of services, including suspension of hosting, websites and emails. One-off payments can be made by bank transfer, or by debit or credit card using the link on the invoice. Unless stated or agreed otherwise you must make payment within 14 days of receipt of any invoices. Failure to do so will result in an interest charge of 8% plus the reference rate for the bank of England under the Late Payment of Commercial Debts (Interest) Act 1998 and compensation arising from late payment under section 5A of the Late Payment of Commercial Debts (Interest) Act 1998. The required payment timeframe is stated on the first page of all invoices. Secure invoice links will be provided via email, where you can view and download the invoice. Domain names and hosting plans are not available separately. Domain email plans are only available when purchasing a domain name and hosting, or if you have already purchased a domain name and hosting.
9.2. Taxes
Prices shown do not include taxes unless stated otherwise. You are responsible for paying applicable taxes. If you’re exempt, valid documentation must be submitted and approved. Where required, we may collect and remit taxes based on your location.
9.3. Auto-Renewals
Unless disabled, most Services automatically renew. By subscribing, you authorize us to charge your saved payment method at each renewal interval until you cancel. You can turn off auto-renewal by emailing us at support@webstacker.co.uk.
9.4. Cancellation and Refund Policy
You may cancel our Services at any time, but refunds are issued only at our discretion or where required by law. Refunds are never issued for domain name fees.
9.5. Fee Changes
We may change our pricing at any time. Any changes will apply only to future billing cycles, and you’ll be notified in advance. If you don’t agree, you can cancel before the next charge.
9.6. Chargebacks
Filing a chargeback without contacting us first may result in account termination. We encourage you to reach out with billing issues before disputing a payment. If you file a chargeback, you will not retain ownership of the domain name.
9.7. Payment Processors
We use third-party processors such as Stripe, Apple Pay and PayPal to handle payments securely. By using our Services, you agree to their terms and policies in addition to ours. We reserve the right to correct billing errors at any time.
9.8. Third-Party Services
Fees for services offered by third parties (e.g. through integrations or extensions) may be subject to separate terms and refund policies. Webstacker is not responsible for these terms and does not offer refunds for third-party purchases unless stated otherwise.
9.9. Resellers
If you purchase Webstacker services through a third-party reseller, additional terms may apply between you and that reseller. In case Webstacker takes over billing and service delivery from the reseller, those reseller terms will cease to apply.
9.10. Ecommerce
The Services include features that allow you to sell products or services to, or collect payments from, your End Users (collectively, “Your eCommerce”). We are not a party to, and are not liable for, Your eCommerce. You are solely responsible for Your eCommerce and for complying with all applicable laws and regulations, including in relation to taxes, fulfilment, delivery, claims, warranties, customer service, comments, complaints, website terms, policies, legal compliance, consumer law, eCommerce law or any other applicable laws. We may suspend Your eCommerce if you violate our Terms of Service, or the terms of our third party payment processor, Stripe.
9.11. Domains
“ICANN” means the Internet Corporation for Assigned Names and Numbers (https://icann.org). A “Registrar” under ICANN rules and policies means an entity that is authorized to offer domain name registration services to registrants in generic top-level domains (gTLDs) and/or country code top-level domains (ccTLDs). A “Reseller” means an entity that is authorized to offer domain name registration services to registrants through a third party Registrar. Hostinger is ICANN-accredited and acts on our behalf either as a Reseller or as a Registrar, depending on the domain purchased. Where we facilitate your purchase or renewal of a domain, you agree to and are subject to the Hostinger Domain Registration Agreement (the “DRA”). Your breach of the DRA is a breach of our Terms of Service. Domains are registered on your behalf and paid for in advance for the year. Renewal is automatic, unless you contact us to turn off auto-renewal.
9.12. Mailstacker Email Marketing
The Services may include features that allow you to send emails to your End Users. You are solely responsible for:
(a) activating any email features;
(b) informing your End Users about the nature of emails sent using these features; and
(c) displaying applicable email terms to End Users when they sign up to receive such emails.
To comply with email regulations, industry standards, and applicable laws, you may be required to obtain explicit opt-in consent from recipients and present the relevant email terms of service. The Services may provide customizable opt-in functionality, which must be displayed on the opt-in page. We may update this functionality or the default terms as reasonably necessary.
You are solely responsible for ensuring that your use of the Services adheres to all email compliance requirements, industry standards, and applicable laws, including enabling opt-in functionality for promotional, marketing, advocacy, or other non-appointment-related content. Do not activate email features or send emails if doing so would violate local laws, industry standards, or carrier requirements applicable to you or your business.
9.13. Automated Tax Services
The Services may include features to add applicable taxes based on location at checkout. Together with the services provided by Webstacker, these Tax Calculation Services make up the “Automated Tax Services.” In order to receive the Automated Tax Services, you are required to have enabled automatic tax within your Stripe Account. By using our Services you agree to be bound by the Stripe Terms. Any applicable taxes calculated by Stripe at checkout will be displayed on customer invoices. The Automated Tax Services do not provide tax advice or assistance with tax filing or reporting. You are responsible for retaining copies of data generated by the Automated Tax Services for the time period applicable laws require. You remain fully responsible for, and we disclaim all liability regarding: (a) your compliance with all applicable laws, including tax obligations; (b) the accuracy of any calculations generated by the Automated Tax Services, and your responsibility for any fines, penalties, or other sanctions imposed by governmental authorities as a result; and (c) your actions, or failure to act, based on any guidance or recommendations provided by the Automated Tax Services.
10. Service Availability
Some Webstacker features or products may vary by region and are subject to specific terms.
10.1. Availability by Region
Not all Services are available in all countries or languages. Access may depend on your location.
11. Term and Termination
All initial purchases of the Hosting and Email Services are for a 12-month term, after which the contract automatically renews on a rolling one-month basis. This Agreement remains in effect until you or Webstacker terminates it. Webstacker may suspend or terminate access at any time, with or without notice, especially in the case of violations of our Terms or Acceptable Use Policy. Any section that naturally survives termination (e.g. limitations of liability, privacy obligations, intellectual property) will remain in effect.
12. Warranty Disclaimers
Webstacker Services are provided “as is.”
12.1. No Guarantees
To the fullest extent allowed by law, Webstacker disclaims all warranties—express or implied—about the Services. This includes warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that:
Services will be uninterrupted or error-free
Services will meet your needs or expectations
Your website will be secure, virus-free, or operate as intended at all times
12.2. Legal Exceptions
Some jurisdictions may not allow all disclaimers. In those cases, our disclaimers apply to the fullest extent permitted by law and do not affect your non-waivable legal rights.
13. Limitation of Liability
If something goes wrong while using Webstacker, our liability is limited. Unless otherwise required by law (e.g. for EU consumers), Webstacker, its affiliates, and employees are not liable for:
Indirect, incidental, or consequential damages
Lost profits, revenue, or data Business interruptions or disruptions
Data loss, corruption, unauthorized access, or alteration
Any third-party conduct or content, including offensive or unlawful material
Any issues with Third-Party Services or external sites
If you are located in the EU or UK and are considered a consumer under applicable law, Webstacker will be liable only for reasonably foreseeable damages caused by our breach of this Agreement, unless caused by our fraud, gross negligence, or wilful misconduct.
Maximum liability: In any case, unless required by law, Webstacker’s total liability will not exceed the greater of $20 USD or the total amount you paid to us in the 12 months prior to the event that gave rise to the claim.
14. Indemnification
If your actions result in any legal claims, losses, or liabilities for us, you are responsible for covering all associated costs and damages. To the fullest extent permitted by law, you agree to indemnify and hold harmless Webstacker, its affiliates, and their respective owners, directors, officers, employees, and agents from any and all losses, liabilities, damages, claims, demands, costs, fines, awards, and expenses (including reasonable attorneys’ fees) that arise from or relate to:
(a) your breach of this Agreement;
(b) your Content, your Sites, or your eCommerce activities;
(c) any claims made by your end users or on their behalf;
(d) your violation of laws, regulations, or third-party rights; or
(e) any claims made by tax authorities related to your business operations conducted via Webstacker, including distance sales and related obligations where Webstacker could be held jointly or severally liable.
This indemnity does not apply where the issue is caused solely by Webstacker’s own breach of this Agreement. If you're a consumer located in the EU, this indemnity only applies to the extent that consequences were reasonably foreseeable.
15. Dispute Resolution
We aim to resolve any issues with you fairly and efficiently. This section outlines how disputes are handled.
15.1. Applicability
This section applies to all Users, whether based in the U.K. or elsewhere.
15.2. Informal Resolution First
Before taking formal legal steps, both you and Webstacker agree to try resolving the dispute informally. This involves: Sending a Notice of Dispute to the other party with the necessary details, including your name, email address, and a clear summary of the issue. You can send it to: support@webstacker.co.uk.
Participating in a telephonic resolution conference, which must be scheduled within 60 days of notice. If no agreement is reached after this 60-day window, either party may pursue available legal remedies.
15.3. Exceptions
You or Webstacker may go to court to:
Seek injunctive relief (e.g., stop misuse or IP infringement),
Assert qualifying claims in small claims court, or
Decide whether the informal resolution process was properly followed.
15.9. Time Limit for Court Claims
You must file any claim in court within one (1) year of becoming aware of the issue, unless prohibited by law.
15.10. Class Action Waiver
All disputes must be brought individually. You and Webstacker agree not to bring claims as a class, group, or representative action unless Webstacker agrees in writing.
16. Additional Terms
16.1. Entire Agreement This Agreement, along with any applicable policies and supplemental terms, is the full agreement between you and Webstacker and supersedes any prior agreements.
16.2. Governing Law and Jurisdiction:
This Agreement is governed by English law. Disputes must be brought in English courts.
16.3. EU Online Dispute Resolution
If you’re an EU consumer, you can use the European Commission’s Online Dispute Resolution platform. Webstacker is not obliged to participate in such procedures.
16.4. Waiver and Assignment
Failure to enforce a provision is not a waiver. If any part of this Agreement is unenforceable, the rest remains in effect. You can’t transfer this Agreement without our written permission; we can transfer it with notice.
16.5. Changes to this Agreement
We may update these terms from time to time. If changes significantly impact your rights, we’ll notify you. Continued use of our Services after updates means you agree to the new terms. If you disagree with our changes, then you must stop using the applicable Services and cancel the applicable Paid Services.
16.6. Force Majeure
We’re not liable for issues beyond our control (e.g., natural disasters, strikes, internet outages, pandemics).
16.7. Language
This Agreement is written in English. If translated, the English version controls unless prohibited by law.
16.8. Legal
If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.